Will HIMS run on Win8 operating system?

Melanie Courtney

Windows 8 (as well as previous version of Windows to Vista)  will all support HIMS. To avoid any complications we strongly recommend that you download the updated patches, and upgrades.

What type of report formats can I print from HIMS?

Melanie Courtney

In addition to generating a “paper” version of your report, you are also able to export or send your HIMS reports as a *.pdf, *.txt, *.doc, *.rpt and as a *.xls file format.

Will HIMS backup my data automatically?

Melanie Courtney

HIMS does not perform automatic data backups, however the system will allow you to backup your data and store it in a specific location of your choosing. Backing up your HIMS data is easy to do whichever backup utilities you use i.e. backup CD, external HD, or thumbdrive. This practice will ensure that your data is secure.

Can HIMS be installed in a network environment?

Melanie Courtney

Yes you are able to install HIMS for a network environment and as a “server” on a regular workstation, but before installation you must first ensure that your systems meet or exceeds all recommended requirements.

Will HIMS work on my Apple devices?

Melanie Courtney

Yes! The Web version of HIMS works beautifully on devices such as the iPad and iPhone, which makes it a great tool for inspectors working in the field.

Why is HIMS restricting me from uploading images larger than 2MB?

Melanie Courtney

HIMS will not allow the end user to upload images larger than 2MB. This is done to minimize data space and keep the program running at an acceptable speed. Many digital cameras allow you to define the resolution / size of your photos – changing this setting can help reduce file size.

How do I create / add a new user?

Melanie Courtney

To Access the user maintenance screen you must sign in as the administrator type user. Select the System Access menu option from the window on the left. Then click the Add User menu option. From the window on the right complete the user details, once all the fields are completed, click on the Submit button.

How do I add a person?

Melanie Courtney

To Access the Add People menu option you must sign in as the Clerk type user to add a new person. In the window on the left select Add People from the People menu option list. On the right the Add People window will appear, once the person’s detail tabs are completed click the save button.

How do I attach a picture?

Melanie Courtney

To Access the Edit People menu option you must sign in as the Clerk type user. From the window on the left click on the Edit/View People menu option from the People menu option list. On the right the Edit/View People window will appear, then you can search specifically for the person you wish to add a picture. Your search …

How do I print a report?

Melanie Courtney

To Access the Report menu option you can log into the computer as any type of user. Each user type has the ability to print reports. From the window on the left click the Report you wish to view from the Report menu list. The report will be generated on your screen first. From the Report window on the right …