Why is my PIER Report not printing the correct amount?

Melanie Courtney

You need to be sure to enter the pay cycle number (pay cycle number is the payroll period number for the year indicated) in the field under the pay frequency then regenerate the report.

I noticed I cannot keep more than 7 years of history, how can I change this?

Melanie Courtney

If you cannot change the # of years to keep history this means that you are at your max for data retention, you should make a duplicate copy of your database (do a database dump / backup) this way you will have the history up to the point prior to creating the new year. Please contact us and we can …