The pre-cheque register is missing some clients, what can cause this?

Melanie Courtney

Try to narrow down the client(s) you are missing. Please note if a client does not appear on the pre-cheque register report then no cheque will be issued for them. If a client is not on this report but should be, please check the following:

  • verify B & D is set to true for this client
  • verify payment details exist for this client
  • Verify that the client’s status is active or active guardian and there is a cheque mark in the process this client field.
  • Verify that the client has payment details for the payment frequency that you have selected.