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Book Balance does not reconcile with GL
During the process of bank reconciliation, it is possible that you find your bank reconciliation book balance does not agree with the GL bank account balance. There can be a number of reasons for this this; as explained in the Sage KnowledgeBase Article: Book vs GL balance
Every time I post a batch in GL, an Error batch is created…Why?
Error batches can occur in the General Ledger for a number of reasons. The most popular time of year for error batches to be created is in the first month of your new fiscal year; which is April for most of you. The error batches occur because the New Year has not been created in the General Ledger. Once the …
How do I do a DBDUMP?
Steps to do a dbdump or database dump Login to Sage Go to the Administrative Services desktop Select the DBdump Icon In the first field , select the database to backup In the second field, type in or browse to the location to place the backup (i.e. f:\backup\tuesday) In the last field type in a description for the backup ( …
What is a database dump?
A database dump or DBdump, is a backup copy of your Sage database(s). Typically a dbdump is performed on each system and company database as part of month end or year end, and can also be run daily. The DBDump icon can be found in Administrative Services
Why is my PIER Report not printing the correct amount?
You need to be sure to enter the pay cycle number (pay cycle number is the payroll period number for the year indicated) in the field under the pay frequency then regenerate the report.
Why have I stopped receiving notifications from Process Scheduler that the backup completed?
This may occur if the admin password for Sage was changed. Verify the last time the backup was successful then check to see if the Admin password for Sage was changed.
Unable to Print ROE After installing Tax Table Update
The latest Payroll Tax Table update (January 2016) included a changes to the ROE form. One of the changes is that you are no longer able to print the ROE in Sage. This is to comply with the new requirements from Service Canada that they be printed from their website.
Is Windows 10 Supported?
Right now Windows 10 is supported for Sage 2016, 2017 and 2018
Where is the Pension Plan number (Box 50) entered?
Box 50 would have to be entered on the employee record for each employee that pays into the plan on the Class/schd tab the field called RPP number.