Why are the CPP & EI exempt boxes incorrect when printing a T4 using the Laser Form for Employees?

Melanie Courtney

If you are printing T4s using the Laser for Employees Form, you may have encountered the following:

  • For EI exempt employees, the “X” is printed in the CPP exempt box
  • For CPP Exempt employees, the “X” goes to the EI exempt box

Sage is currently working on a fix but in the meantime, a workaround is to use the Plain Paper Form.