Box 20 does not show up for Status employees.
Why is the business number (Box 54) not printing on the T4?
The business number can be setup under payroll setup then income taxes and choose each tax that you have setup and add the Reporting ID (Business number). Note: This will not show up on the employee’s copy of the T4.
Why is the employee’s return address not showing up on the T4?
Don’t worry, it isn’t showing up because it is not required on the T4.
Can I print T4 Forms on Plain Paper?
Did you know that you no longer need to order pre-printed T-4 forms if you are using Sage ERP version 5.4? To print the form and the employee’s information at the same time, you simply select the option for “Plain Paper for Employees” to print 2 T-4 slips per page for your employees; or the “Plain Paper for CRA” or …
I generated my EFT file and realized it is not correct, what should I do first so I can regenerate the correct file and send to the bank?
Simply reverse the cheques and start over.
I am receiving error=2, what should I do?
FIRST BACK UP YOUR DATA, then: This means that Accpac is not communicating with Pervasive, which would normally mean that the connection has been lost, Pervasive Services needs to be restarted – which restarting the server or workstation would do, however a technician would be able to go into Pervasive services and do that manually as well.
I cannot see any cheques listed when I go to history/reversal.
In order to for cheques to go into the history you have to delete the cheque batch from ‘After Cheque Production Report’ under Student Payment Processing. You will have to be logged in under Standard User to access this.
The ‘Create Batch’ button is greyed out even after I have done a pre-cheque register.
The ‘Create Batch’ button will only be available if the pre-cheque register report contains no errors. View the report and fix any errors that are listed.
A student is not showing in the pre-cheque register that should be?
If a student is not on the pre-cheque register report but should be, please check the following: Verify the student is entered into the system. Verify payment details exist for this student. Verify that the student’s status is approved active. Verify that the student has payment details for the payment frequency that you have selected.
When producing vendor cheques, “No vendor is assigned” appears. Do I add a vendor?
Go into housekeeping and then select the ‘Vendors’ option on the left hand side of the screen. Click ‘New’ at the top of the right hand screen and enter the appropriate information about the vendors.